Field Service Engineer - Remote

Overview

The Field Service Engineer role is a remote position servicing the Northeast US, requiring travel up to 90% of the time.

In Short

• Remote position servicing the Northeast US.
• Travel up to 90% of the time.
• Home base required within New York or Connecticut.
• Generous benefits starting on day 1.
• 401k plan with company match.
• Paid travel time and overtime.
• Bonus potential of up to 20% of base salary.
• Installation, upgrading, and troubleshooting of technical issues.
• First class service performance required.
• Document service jobs and warranty claims.

Requirements

• Knowledge of the heat treatment industry.
• Ability to maintain heat treatment equipment.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Mechanical and electrical aptitude.
• Basic computer operations knowledge.
• Problem solving and troubleshooting skills.
• High School Diploma or GED required.
• 5+ years of related experience preferred.
• Valid driver’s license required.

Benefits

• Robust benefit plan starting on day 1.
• 401k with company match.
• Paid travel time.
• Overtime pay.
• Per diem for travel.
• Bonus potential.