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Field Service Engineer - Remote

Posted 2 weeks ago
All others
Full Time
CA, USA

Overview

The Field Service Engineer role is a remote position servicing the Southern California Area, requiring travel up to 90% of the time.

In Short

  • Remote position servicing Southern California.
  • Travel up to 90% of the time.
  • Installation, upgrading, and troubleshooting of technical issues.
  • Perform scheduled maintenance and calibration services.
  • Identify technical issues of heat treatment equipment.
  • Document service jobs and record warranty claims.
  • Promote up-/cross-selling potential for services.
  • Plan and schedule service jobs with the HUB Lead.
  • Follow safety protocols and policies.
  • Maintain a valid driver’s license and insurance.

Requirements

  • Knowledge of the heat treatment industry.
  • Ability to maintain heat treatment equipment.
  • Excellent verbal and written communication skills.
  • Strong customer service mentality.
  • Mechanical and electrical aptitude.
  • Basic computer operations knowledge.
  • Problem solving and troubleshooting skills.
  • 5+ years of related industrial equipment experience.
  • High School Diploma or GED required.
  • Ability to travel as required.

Benefits

  • Competitive salary.
  • Remote work flexibility.
  • Comprehensive training programs.
  • Opportunities for career advancement.
  • Supportive work environment.
Ipsen International logo

Ipsen International

Ipsen International is a global leader in the field of industrial equipment and services, specializing in heat treatment solutions. The company is dedicated to providing high-quality service and support to its customers, ensuring optimal operational functionality of their equipment. With a strong emphasis on safety and professional development, Ipsen fosters a culture of excellence and innovation, empowering its employees to deliver first-class service while adhering to strict safety protocols. The company values customer satisfaction and is committed to maintaining a positive and professional image in all interactions.

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