Remote Otter LogoRemoteOtter

Field Service Engineer - Remote

Posted 18 weeks ago
All others
Full Time
USA

Overview

The Field Service Engineer role is a remote position servicing the Atlanta/Columbus, GA and Birmingham/Huntsville, AL areas. Travel up to 90% of the time and must have a home base in within close proximity to service the assigned market.

In Short

  • Plans and coordinates assignments as directed by the HUB Lead or Regional Service Manager.
  • Installs and starts up new equipment, or modifies existing equipment at customer's facility.
  • Executes and identifies technical issues and service jobs of heat treatment equipment.
  • Analyzes results and makes recommendations for repair or replacement of faulty components.
  • Coordinates problem solving activities through central support structure.
  • Identifies and promotes up-/cross-selling potential for services.
  • Functions as first point of contact for customers with existing service contracts.
  • Accurately and timely records hours worked and submits expense reports.
  • Trains on essential skills through workshops and on-the-job shadowing.
  • Works safely and follows all safety protocols and policies.

Requirements

  • Ability to effectively present information and respond to questions.
  • Strong mechanical and electrical aptitude and skills.
  • Good problem-solving and troubleshooting skills.
  • Ability to work independently with minimal supervision.
  • Must have a current, valid driver’s license and service automobile insurance.
  • High School Diploma or GED equivalent required.
  • 2 years of related industrial equipment operation and/or maintenance experience.
  • Experience in equipment calibration and thermal experience preferred.

Benefits

  • Opportunity for extensive travel.
  • Training and development opportunities.
  • Work in a dynamic and supportive environment.
  • Potential for career advancement.
Ipsen International logo

Ipsen International

Ipsen International is a global leader in the field of industrial equipment and services, specializing in heat treatment solutions. The company is dedicated to providing high-quality service and support to its customers, ensuring optimal operational functionality of their equipment. With a strong emphasis on safety and professional development, Ipsen fosters a culture of excellence and innovation, empowering its employees to deliver first-class service while adhering to strict safety protocols. The company values customer satisfaction and is committed to maintaining a positive and professional image in all interactions.

Share This Job!

Save This Job!

Similar Jobs:

H.A

Field Service Engineer - Remote

HITACHI AMERICA

4 days ago

Join Hitachi Energy as a Field Service Engineer to work on innovative HVDC technology projects.

USA
Full-time
Engineering & Science
Fortive Careers logo

Field Service Engineer - Remote

Fortive Careers

5 days ago

The Field Service Engineer will be responsible for installing and maintaining equipment at customer sites across India.

India
Full-time
All others
Intuitive logo

Field Service Engineer - Remote

Intuitive

7 days ago

Join Intuitive Surgical as a Field Service Engineer to manage customer relations and provide technical support for robotic surgical systems.

Norway
Full-time
All others
Probo Medical logo

Field Service Engineer - Remote

Probo Medical

1 week ago

Probo Medical is seeking a Field Service Engineer with PET-CT experience to provide installation, maintenance, and training on diagnostic imaging equipment.

USA
Full-time
All others

The Field Service Engineer at TOMRA is responsible for delivering high-quality service and technical support to enhance machine performance and customer satisfaction.

Canada
Full-time
All others