Account Manager - Remote

Overview

As an Account Manager, you will guide customers through the digital sales world, focusing on building and maintaining client relationships in the hospitality sector.

In Short

• Support your client base with our web-based systems via email, phone, and chat.
• Conduct webinars for our clients.
• Perform initial technical checks in the system.
• Resolve conflicts and issues as they arise.
• Provide on-site training for clients.

Requirements

• Completed vocational training or degree, ideally related to hospitality.
• Strong affinity for IT and technical contexts.
• Proficient in MS Office products.
• Fluent in English; additional languages are a plus.
• Experience in customer service.

Benefits

• Responsible position in an inspiring, modern work environment with flexible structures.
• Diverse tasks in a young, innovative company.
• Autonomous work.
• Personal freedom.
• Intensive onboarding in your area of responsibility.
• Continuous, high-quality training.
• Work-life balance: Flexible working hours, self-organization, remote work from home.
• Employee benefits: Free coffee, water, soft drinks, and fruit; team outings; company parties; fitness offerings; company mobile phone; and more.