System Administrator I - Remote

Overview

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

In Short

• Provide onsite and remote IT support.
• Resolve workstation operating system issues.
• Troubleshoot printer issues.
• Support standard business applications.
• Handle line-of-business application issues.
• Address server issues.
• Tackle basic and intermediate networking issues.
• Act as an escalation point for technicians.

Requirements

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2012 to 2022.
• Experience with VMWare and Hyper V Virtualization.
• Experience supporting M365 and Azure.
• Minimum of three years experience in IT Support or a similar role.
• Basic knowledge of Firewalls, Switches, and Network architecture.
• Proficient in supporting MS Office, Adobe, and various business applications.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• Active Server Certifications are preferred.
• Valid driver's license and access to a vehicle for client visits.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Collaborative work environment.
• Access to cutting-edge technology.
• Flexible working arrangements.