Critical Care Manager - Remote

Overview

The Critical Care Manager is responsible for managing clients in critical, at-risk states, ensuring strong relationships and effective solutions to return clients to a non-critical state.

In Short

• Deliver exceptional service to assigned clients.
• Understand clients' HIT needs and workflows.
• Establish regular meetings for project resolution.
• Identify and resolve clients' pain points.
• Provide constant availability during critical situations.
• Prepare and present reports to C-Level leadership.

Requirements

• 3+ years in a client-facing role.
• Ability to manage critical situations.
• Effective communication at the VP/C-level.
• Bachelor's degree preferred.
• Healthcare experience is a plus.

Benefits

• Equal employment opportunity commitment.
• Support for individuals with disabilities.