Junior Administrator Office Support - Remote

Overview

This role is suited to a detail-oriented, tech-comfortable Junior Administrator who enjoys working within well-defined processes while supporting international teams across documentation, client communication, and office coordination.

In Short

• Assist with day-to-day office operations and documentation management.
• Maintain accurate electronic and physical records for audit and compliance purposes.
• Support invoicing, refunds, and cancellation processes in line with company procedures.
• Maintain clear, professional communication with clients, brokers, insurers, and internal teams.
• Build and maintain strong working relationships that support long-term portfolio growth.
• Ensure all administrative activity meets quality standards and regulatory requirements.
• Contribute to efficient office processes aligned with business targets.
• Work closely with account executives and underwriters on portfolio movements.
• Meet productivity expectations and contribute to continuous improvement within the team.

Requirements

• Matric or equivalent.
• FAIS compliance advantageous.
• Minimum 2 years’ experience in administrative or office support roles.
• Degree or Diploma in a relevant field advantageous.
• Proven experience engaging directly with clients in a professional setting.
• Strong English communication skills with confident verbal presentation.
• Willingness to time-shift for UK or Australian working hours.
• Dedicated home office with reliable fibre internet (100/100 Mbps).
• South African citizen, residing in South Africa.
• A short video introduction will form part of the application process.

Benefits

• Structured, stable, professional environment.
• Upskilling potential.
• International opportunities.