Retention Sales Development Representative II - Remote

Overview

The Retention Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart, responsible for increasing active advertiser rates and driving revenue growth through effective client relationships.

In Short

• Develop and maintain strong relationships with advertisers.
• Manage full end-to-end sales cycle and client relationships post-launch.
• Conduct high volume daily activities including outbound calls and emails.
• Create sales collateral and case studies to communicate platform benefits.
• Meet and exceed key performance indicators (KPIs).
• Utilize Salesforce and sales engagement tools for lead prioritization.
• Ensure accurate contact mapping and track updates.
• Engage active advertisers to drive increased investments.
• Identify opportunities to standardize materials for high-quality support.
• Deliver excellent customer experience through strong project management.

Requirements

• 1+ years of experience in sales or business development, preferably in advertising or CPG.
• Strong written and verbal communication skills.
• Proven track record of meeting sales targets.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy.
• Ability to adapt to a fast-paced environment.

Benefits

• Flexible work environment with remote options.
• Market-competitive compensation and benefits.
• Sales Incentive Plan included.
• Regular in-person events to build community.