ISO 27001 Associate Manager - EMEA - Remote

Overview

The ISO Manager & Associate Manager are responsible for operating, supporting, and developing the ISO Practice with a high level of quality, productivity, and satisfaction for both clients and employees.

In Short

• Lead the ISO audit practice, ensuring high-quality delivery, compliance, and efficiency.
• Manage ISO auditors, trainees, and interns, providing coaching, performance feedback, and career development support.
• Conduct planning calls with clients, verify application accuracy, and ensure effective engagement execution.
• Perform technical reviews of audit reports and conclusions to uphold compliance with ISO 17021 and related standards.
• Serve as the primary client contact, ensuring clear communication, issue resolution, and service excellence.
• Own audit scheduling, auditor allocation, and resource planning to meet utilization and delivery targets.
• Address client complaints, appeals, or escalations as the first point of contact.
• Develop and implement training programs for auditors to ensure competency, consistency, and professional growth.
• Oversee audit process adherence to ISO, accreditation, and internal quality requirements.
• Provide SME input to senior leadership to guide resource planning and business strategy.

Requirements

• Bachelor’s or Master’s degree in Business, Information Systems, or a related field.
• 5+ years of experience in ISO certification management, auditing, or compliance operations.
• Strong leadership and people management skills.
• Deep understanding of ISO frameworks, accreditation processes, and audit methodologies.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple client engagements and deadlines in a remote environment.

Benefits

• Opportunity to work with a fast-growing global audit firm.
• Engagement in a tech-enabled environment leveraging compliance automation.
• Professional growth through training and development initiatives.
• Collaboration with cross-functional teams to drive strategic goals.
• Exposure to diverse clients across various industries.