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Part Time Support Specialist I - Remote

Posted 2 weeks ago
Customer Service
Part Time
NY, USA
$19.44 - $22.36/hour

Overview

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM).

In Short

  • Pick up and deliver respiratory equipment to patients.
  • Assemble, set up, inspect, and test equipment.
  • Gather customer information and fulfill customer needs.
  • Maintain high-quality customer care.
  • Complete paperwork for deliveries and pickups.
  • Operate a non-commercial vehicle for deliveries.
  • Work after-hours and on-call, including weekends.
  • Facilitate credit card payments.
  • Comply with company policies.
  • Maintain punctual attendance.

Requirements

  • High School diploma or equivalent.
  • 1 year experience in home medical equipment delivery.
  • Intermediate knowledge of Microsoft Office.
  • Strong work ethic and communication skills.
  • Ability to work independently.
  • Attention to detail.

Benefits

  • Competitive salary based on experience.
  • Opportunity to work in a supportive environment.
  • Flexible work schedule.
  • Training programs available.

Inogen

Inogen

Inogen is a leading medical technology company focused on developing innovative solutions for patients requiring oxygen therapy. With a commitment to improving the quality of life for individuals with respiratory conditions, Inogen offers a range of portable oxygen concentrators and services designed to enhance patient mobility and independence. The company emphasizes a strong sales culture, driven by a dedicated team of Referral Development Managers, and is committed to compliance with regulatory standards while fostering a collaborative and supportive work environment.

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