Bilingual Administration & Co-pay Assistant (12 Month Contract) - Remote

Overview

The Bilingual Administration & Co-pay Assistant plays a crucial role in supporting the team at Cencora by performing various administrative tasks, processing co-payment requests, and ensuring effective communication between departments to facilitate patient assistance programs.

In Short

• Perform general administrative tasks such as mail handling and filing system maintenance.
• Process co-payment requests for patients, pharmacies, and physicians.
• Liaise with program managers to meet co-payment KPIs.
• Ensure accurate payment processing with third-party administrators.
• Compile information and generate reports from various sources.
• Conduct audits to check for errors and inconsistencies.
• Assist with scheduled and unscheduled projects within the department.
• Draft correspondence and presentations for internal and external contacts.
• Manage multiple projects across different departments.
• Maintain positive working relationships with associates and management.

Requirements

• Post-secondary education in a related field.
• 3-5 years of experience in an administrative role in a pharmaceutical setting.
• In-depth knowledge of Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Bilingual in French and English.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including dependent care and adoption assistance.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture that supports team members' well-being.