Work Preparator - Remote

Overview

INNIO is hiring a Work Preparator to support service operations for Jenbacher engines, ensuring all necessary parts, tools, and third-party services are in place for field service events.

In Short

• Act as assistant to the Field Service Staff Manager.
• Identify and order required parts and tools.
• Manage materials and external resources efficiently.
• Monitor service resources for optimal utilization.
• Document service events in Oracle ERP.
• Update unit BOMs after service execution.
• Ensure adherence to quality standards.
• Handle customer interactions professionally.
• Request quotes for services.
• Contribute to service team KPIs.

Requirements

• High school diploma or equivalent with relevant experience.
• 3-5 years of experience with Jenbacher engines.
• Strong understanding of service operations.
• Technical knowledge of reciprocating engines preferred.
• Proficiency in Oracle ERP and Microsoft Office.
• Analytical mindset with troubleshooting capabilities.
• Proven customer service abilities.
• Effective communication skills.
• Willingness to travel up to 10% for site visits.
• Comfortable working independently in a remote environment.

Benefits

• Opportunity to work in a leading energy solutions company.
• Supportive team environment.
• Professional development opportunities.
• Competitive salary and benefits package.