Work Preparator - Remote

Overview

INNIO is hiring a Work Preparator to support service operations for Jenbacher engines, ensuring all necessary parts, tools, and services are in place for field service events while coordinating logistics and compliance.

In Short

• Act as the assistant and representative to the Field Service Staff Manager.
• Identify and order required parts, tools, and third-party services.
• Manage materials and external resources with cost-efficiency.
• Document all service events and tasks in Oracle ERP.
• Ensure adherence to quality standards and EHS guidelines.
• Handle customer interactions professionally.
• Track and document unplanned work during service events.
• Request quotes for transactional services.
• Contribute to service team KPIs and recommend operational improvements.
• Perform additional duties as needed.

Requirements

• High school diploma or equivalent with relevant experience.
• 3-5 years of experience working on Jenbacher engines.
• Strong understanding of service operations.
• Technical knowledge of reciprocating engines (preferred).
• Proficiency in Oracle ERP and Microsoft Office.
• Analytical mindset with troubleshooting capabilities.
• Proven customer service abilities.
• Effective communication skills.
• Willingness to travel up to 10% for site visits.
• Must be comfortable working independently in a remote environment.

Benefits

• Opportunity to work in a dynamic and innovative company.
• Contribute to sustainable energy solutions.
• Professional development opportunities.
• Supportive team environment.
• Flexible working arrangements.