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Customer Success Manager - Remote

Posted 29 weeks ago
Customer Service
Full Time
UA

Overview

As a Customer Success Manager at Influ2, you will be responsible for providing an excellent customer service experience and helping customers achieve their desired goals.

In Short

  • Responsible for customer service experience
  • Help customers achieve their goals
  • Impeccable relational skills required
  • Create win/win environments for all parties
  • Work with marketing teams and salespeople
  • Transform B2B advertising approach
  • Engage with over 100 enterprises and mid-market companies
  • Drive success in customer relationships
  • Support decision-makers at targeted accounts
  • Contribute to closing deals effectively

Requirements

  • Strong interpersonal skills
  • Experience in customer success or service roles
  • Ability to manage relationships effectively
  • Understanding of B2B marketing and sales processes
  • Proven track record in achieving customer satisfaction
  • Ability to work collaboratively with teams
  • Strong communication skills
  • Problem-solving mindset
  • Adaptability to changing environments
  • Passion for helping customers succeed

Benefits

  • Opportunity to work with leading enterprises
  • Dynamic work environment
  • Professional growth and development
  • Collaborative team culture
  • Impactful role in customer success
  • Access to innovative advertising solutions
  • Flexible working arrangements
  • Competitive compensation package
  • Health and wellness benefits
  • Engagement in a growing industry

Influ2

Influ2

Influ2 is a pioneering platform that revolutionizes B2B advertising by enabling businesses to deliver targeted ads to specific individuals and track their engagement by name. With a focus on creating personalized marketing journeys for decision-makers at targeted accounts, Influ2 empowers marketing teams and salespeople to enhance their strategies and close deals more effectively. The company has garnered the trust of over 100 enterprises and mid-market companies globally, including industry leaders like Capgemini, AppsFlyer, and Hexaware. Influ2 fosters a collaborative and innovative work environment, emphasizing diversity and equal opportunity, while maintaining a cash-positive business model and achieving significant growth.

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