Customer Success Manager - Remote

Overview

As a Customer Success Manager at Influ2, you will be responsible for providing an excellent customer service experience and helping customers achieve their desired goals.

In Short

• Work with B2B advertising technology.
• Focus on customer satisfaction and success.
• Engage with enterprises and mid-market companies.
• Drive sales revenue through effective customer interactions.
• Utilize relational skills to create win/win environments.
• Support customers throughout their buying journey.
• Collaborate with GTM teams.
• Ensure customers achieve their desired goals.
• Work with industry leaders.
• Join a growing company with a unique advertising approach.

Requirements

• Impeccable relational skills.
• Experience in customer service or success roles.
• Ability to drive customer engagement.
• Strong communication skills.
• Understanding of B2B sales processes.
• Proven track record of achieving customer satisfaction.
• Ability to work collaboratively with teams.
• Problem-solving skills.
• Adaptability to changing customer needs.
• Passion for technology and advertising.

Benefits

• Opportunity to work with leading companies.
• Engaging work environment.
• Career growth opportunities.
• Supportive team culture.
• Innovative technology solutions.
• Focus on customer success.
• Access to training and development.
• Flexible work arrangements.
• Competitive compensation.
• Health and wellness benefits.