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Customer Lifecycle Manager - Remote

Posted 1 week ago

Overview

As a Customer Lifecycle Manager at Influ2, you will deepen customer relationships and drive engagement through strategic initiatives while working cross-functionally to enhance customer experience.

In Short

  • Manage customer lifecycle engagement initiatives.
  • Enhance customer experience and optimize retention.
  • Drive customer advocacy programs.
  • Work cross-functionally with Customer Success, Operations, and Marketing.
  • Build high-touch, high-value engagement programs.
  • Strengthen upsell opportunities.
  • Report to the Senior Customer Marketing Manager.
  • Transform B2B advertising strategies.
  • Support over 100 enterprises and mid-market companies.
  • Empower marketing teams with personalized journeys.

Requirements

  • Strategic and hands-on marketing experience.
  • Ability to manage multi-threaded customer relationships.
  • Strong understanding of customer engagement practices.
  • Experience in driving engagement initiatives.
  • Excellent communication skills.
  • Proven track record in customer success.
  • Ability to work collaboratively across teams.
  • Strong analytical skills to measure impact.
  • Experience with B2B marketing strategies.
  • Ability to scale engagement efforts effectively.

Benefits

  • Opportunity to work with leading enterprises.
  • Impactful role in a growing company.
  • Collaborative team environment.
  • Professional development opportunities.
  • Flexible working arrangements.
  • Competitive salary and benefits.
  • Innovative and supportive culture.
  • Access to cutting-edge marketing technology.
  • Engagement in strategic marketing initiatives.
  • Contribution to customer success and satisfaction.

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