Customer Lifecycle Manager - Remote

Overview

As a Customer Lifecycle Manager at Influ2, you will deepen customer relationships and drive engagement through strategic initiatives while working cross-functionally to enhance customer experience.

In Short

• Manage customer lifecycle engagement initiatives.
• Enhance customer experience and optimize retention.
• Drive customer advocacy programs.
• Work cross-functionally with Customer Success, Operations, and Marketing.
• Build high-touch, high-value engagement programs.
• Strengthen upsell opportunities.
• Report to the Senior Customer Marketing Manager.
• Transform B2B advertising strategies.
• Support over 100 enterprises and mid-market companies.
• Empower marketing teams with personalized journeys.

Requirements

• Strategic and hands-on marketing experience.
• Ability to manage multi-threaded customer relationships.
• Strong understanding of customer engagement practices.
• Experience in driving engagement initiatives.
• Excellent communication skills.
• Proven track record in customer success.
• Ability to work collaboratively across teams.
• Strong analytical skills to measure impact.
• Experience with B2B marketing strategies.
• Ability to scale engagement efforts effectively.

Benefits

• Opportunity to work with leading enterprises.
• Impactful role in a growing company.
• Collaborative team environment.
• Professional development opportunities.
• Flexible working arrangements.
• Competitive salary and benefits.
• Innovative and supportive culture.
• Access to cutting-edge marketing technology.
• Engagement in strategic marketing initiatives.
• Contribution to customer success and satisfaction.