Associate Vice President, Client Implementation & Onboarding - Remote

Overview

The Associate Vice President, Client Implementation & Onboarding leads the Client Onboarding team, transforming the implementation function into a world-class team at scale.

In Short

• Lead the Client Onboarding team.
• Transform the implementation function.
• Ensure seamless and technically sound client implementations.
• Guide clients through their onboarding journey.
• Establish successful long-term partnerships.
• Deliver exceptional client experiences.
• Transition clients to the Client Success team post-launch.
• Report to the VP, Client Organization.
• Dynamic and hands-on leadership required.
• Work in a remote environment.

Requirements

• Experience in client onboarding and implementation.
• Strong leadership and people management skills.
• Ability to deliver exceptional client experiences.
• Proven track record in establishing partnerships.
• Technical knowledge related to client implementations.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Experience in a remote work setting.
• Strategic thinking and problem-solving skills.
• Ability to manage multiple projects simultaneously.

Benefits

• Opportunity to lead a dynamic team.
• Work in a remote environment.
• Competitive salary and benefits.
• Professional development opportunities.
• Collaborative work culture.
• Impactful role in client success.
• Flexible work hours.
• Access to company resources and tools.
• Supportive management team.
• Opportunity to innovate in client onboarding.