Customer Care Energy Advisor - Remote

Overview

The Customer Care Energy Advisor will support energy efficiency initiatives by working closely with utility programs and providing technical guidance on energy-efficient technologies.

In Short

• Work remotely, based in Pacific Standard Time zone.
• Engage with utility energy efficiency programs.
• Provide technical assistance on energy-efficient technologies.
• Review project applications for compliance.
• Perform energy savings calculations.
• Coordinate program quality control activities.
• Conduct equipment surveys to verify installations.
• Flexible workplace arrangements.
• Tuition reimbursement and professional development resources.
• Collaborate with internal staff and external clients.

Requirements

• High school diploma required.
• 2+ years of experience in customer service or related fields.
• Bachelor's degree preferred.
• Experience in HVAC or lighting trades is a plus.
• Knowledge of energy-efficient technologies.
• Excellent problem-solving and communication skills.
• Proficiency in MS Office applications.
• Ability to multitask in a fast-paced environment.
• Strong analytical skills.
• Ability to work with various stakeholders.

Benefits

• Flexible workplace arrangements.
• Donation matching and volunteer opportunities.
• 401k matching.
• Employee Stock Purchase Plan.
• Access to professional development resources.
• Competitive salary based on experience.
• Equal opportunity employer.
• Reasonable accommodations for applicants.
• Support for candidates needing AI accommodations.
• Confidential handling of applicant information.