Remote Service Engineer 2

Overview

The Remote Service Engineer 2 plays a crucial role in providing technical support and advisory services for GE HealthCare systems, ensuring high-quality service delivery while maintaining engagement with local business priorities.

In Short

• Provide technical advisory support for healthcare systems.
• Act as a key link between regional performance and technical support.
• Utilize remote tools to enhance service effectiveness.
• Support field engineers with innovative technology solutions.
• Contribute to knowledge management and continuous improvement.
• Identify and drive efficiency improvements in service delivery.
• Participate in training and development initiatives.
• Handle complex technical issues with expertise.
• Maintain compliance with quality standards and regulations.
• Engage with market teams for installations and escalations.

Requirements

• 10 years of Field Service Engineering experience.
• Deep technical knowledge in healthcare modalities.
• Excellent communication and multitasking skills.
• Ability to travel up to 20% as required.
• Experience with networking and remote access tools.
• Legal authorization to work in the U.S.
• Ability to work flexible hours as needed.
• Strong problem-solving capabilities.
• Experience with GE HealthCare systems is a plus.
• Knowledge of quality management systems.

Benefits

• Competitive salary and benefits package.
• Professional development opportunities.
• Supportive work environment.
• Career advancement potential.
• Relocation assistance provided.
• Flexible working conditions.
• Engaging company culture focused on innovation.
• Opportunity to make a difference in healthcare.
• Access to cutting-edge technology.
• Inclusive workplace with equal opportunity for all.