PCS Field Engineer I - Remote

Overview

The Field Engineer I performs on-time and accurate Preventative Maintenance in one or more modalities of equipment, working closely with experienced Field Engineers to learn troubleshooting, repair, and installation techniques.

In Short

• Perform preventative maintenance and assist with equipment installation.
• Learn troubleshooting and service repair techniques.
• Communicate effectively with customers and colleagues.
• Maintain customer service logs and internal records.
• Participate in sales opportunities and promote value-added services.
• Respond to service calls independently within a year.
• Comply with quality and regulatory requirements.
• Engage in professional development and training.
• Work in a rotating on-call schedule as needed.
• Drive customer satisfaction through service excellence.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields or equivalent experience.
• Experience with web applications and Microsoft products.
• Ability to lift and carry up to 35 lbs unassisted.
• Valid Driver's License required.
• Willingness to work after hours or weekends for critical issues.
• Comply with background checks and customer access policies.
• Good hand and finger dexterity required.
• Ability to meet physical and vision requirements of the job.
• Must maintain compliance with GEHC policies and regulations.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with employee and company contributions.
• Paid time off and tuition reimbursement.
• Professional development opportunities.
• Supportive work environment and culture.
• Relocation assistance provided.
• Equal Opportunity Employer.
• Flexible work arrangements.
• Innovative work in healthcare technology.