PCS Field Engineer 1 - Remote

Overview

The Field Engineer I performs on-time and accurate Preventative Maintenance on various equipment modalities, focusing on customer satisfaction and service excellence.

In Short

• Perform Preventative Maintenance and assist in equipment installation.
• Work with experienced engineers on troubleshooting and repairs.
• Communicate effectively with customers and team members.
• Maintain customer service logs and internal records.
• Engage in sales opportunities and promote value-added services.
• Stay updated on competitor information and market trends.
• Answer service calls independently within one year of employment.
• Comply with quality and regulatory requirements.
• Participate in a rotating On-Call schedule for critical issues.
• Maintain a valid Driver's License.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields or equivalent experience.
• Experience with electronic equipment servicing.
• Ability to lift up to 35 lbs unassisted.
• Good hand and finger dexterity.
• Willingness to work after hours and weekends as needed.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with contributions from both employee and employer.
• Tuition reimbursement and professional development opportunities.
• Great work environment and challenging career paths.