Field Engineer - Remote

Overview

The Field Engineer plays a crucial role in ensuring network quality and providing technical leadership across various nbn technologies while working in a dynamic field operations environment.

In Short

• Handle customer service and network assurance activities.
• Manage service activation and maintenance tasks.
• Conduct equipment and system-level assurance activities.
• Participate in a 24/7 on-call roster.
• Make technical decisions and mentor field technicians.
• Instigate changes and upgrades to nbn network platforms.
• Enhance network design and support processes.
• Work in a fast-paced, flexible environment.
• Contribute to Australia's digital capability.
• Be part of an inclusive and supportive workplace.

Requirements

• Technical field background with network assurance experience.
• Experience with Fibre, HFC, or Copper networks.
• Strong problem-solving skills.
• Aptitude for quick learning and adaptability.
• Ability to manage conflicting priorities.
• Highly organized and a team player.
• Full working rights in Australia.
• Willingness to undergo a Criminal History Check.
• Pre-Employment Medical Assessment required.
• Permanent role commitment.

Benefits

• Inclusive and flexible workplace environment.
• 18 weeks of paid parental leave.
• Opportunities for career advancement.
• Support for diverse perspectives and backgrounds.
• Recognition as a WORK180 Endorsed Employer for Women.
• Employee-led diversity initiatives.
• Access to a supportive recruitment process.
• Engaging work with inspirational leaders.
• Contribution to a significant national infrastructure project.
• Dynamic work environment with frequent opportunities for skill broadening.