Field Engineer I - Remote

Overview

The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment, driving customer satisfaction through Service Excellence.

In Short

• Perform preventative maintenance on medical equipment.
• Assist experienced engineers with troubleshooting and repairs.
• Communicate effectively with customers and teammates.
• Maintain service logs and internal records.
• Participate in sales opportunities and promote services.
• Stay updated with competitor information and market trends.
• Meet quality and regulatory requirements.
• Lift and carry equipment as needed.
• Work a rotating on-call schedule.
• Adhere to company policies and procedures.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields or equivalent experience.
• Experience with web applications and Microsoft products.
• Ability to perform physical tasks related to the job.
• Valid Driver's License required.
• Compliance with background checks and customer access policies.
• Willingness to work after hours as needed.
• Good communication and customer service skills.
• Ability to work independently.
• Knowledge of healthcare industry standards.
• Commitment to quality and safety standards.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with company contributions.
• Paid time off and tuition reimbursement.
• Professional development opportunities.
• Supportive work environment.
• Equal opportunity employer.
• Potential for career advancement.
• Flexible work arrangements.
• Commitment to employee well-being.