Field Engineer 1 - Remote

Overview

The Imaging Field Engineer (FE) is responsible for performing on-time and accurate Preventative Maintenance on imaging equipment, while also learning troubleshooting and installation techniques from experienced engineers.

In Short

• Perform Preventative Maintenance on imaging equipment.
• Assist with equipment installation and troubleshooting.
• Drive customer satisfaction through service excellence.
• Maintain customer service logs and internal records.
• Engage with customers to recommend value-added services.
• Stay updated on market trends and competitor information.
• Complete service calls independently within one year.
• Must comply with background checks and customer access policies.
• Be available for after-hours and rotating on-call schedules.
• Participate in sales opportunities and contract renewals.

Requirements

• Associate’s or Bachelor’s degree in Engineering or related field.
• Imaging experience required.
• Experience with web applications and Microsoft products.
• Ability to lift and carry up to 35 lbs unassisted.
• Must have a valid Driver’s License.
• Willingness to work after hours as needed.
• Legal authorization to work in the U.S. is required.

Benefits

• Competitive compensation and total rewards.
• Professional development opportunities.
• Challenging career paths in a supportive culture.
• Relocation assistance provided.
• Inclusive work environment.