Customer Services Manager - Aircraft Engine Maintenance - Remote

Overview

This role involves managing all resources and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair, and refurbish sold or existing products.

In Short

• Includes all types of maintenance service (preventive and remedial)
• Manage maintenance facilities and field services engineering
• Responsible for departmental operations planning/execution
• Functions with some autonomy but guided by established policies or review of end results
• Allows modification of procedures and practices covering work as long as end results meet standards of acceptability (quality, volume, timeliness, etc.)

Requirements

• Bachelor’s Degree from an accredited college or university (or a high school diploma / GED with a minimum of 4 years of experience in Customer Services Management)
• Minimum of 3 years of Customer Services Management experience
• Advanced experience in Services & Customer Service Management
• Hands-on experience in aircraft engine maintenance tasks, preferably on the T700 engines installed in the Apache platform or Turboshaft engines
• Ability to work with international customers to meet program goals and contractual requirements

Benefits

• Relocation Assistance Provided: Yes
• This is a remote position