Account Director - Remote

Overview

The client strategy team is right at the face of everything we do at Hype. The team is responsible for the delivery of all work, the retention of business through effective client management and ultimately the growth and success of our clients.

As a member of the Hype client strategy team, you will lead our client engagements. You will identify their business problems and understand how to leverage our core service offering to meet their needs and build successful long-term partnerships. You will help to develop ‘big ideas’ as part of the strategic and creative process and work alongside our global team and specialist departments to bring these to life.

In Short

• Hype is the leading agency in onchain marketing, founded in 2017
• Work with leading projects in the Web3 space
• Fully-remote, flexible hours, team of 110+ people
• Competitive salary and future bonus opportunities

Responsibilities

• Understand clients needs, thinking strategically about their problems and how our marketing services can help
• Work closely with Growth Strategists in creating the marketing strategy, selling it to clients and winning their trust
• Coordinate with department heads and the core marketing team to ensure the strategy is understood and executed on
• Stay up to date on market trends and understanding the needs of our clients
• Capitalize on opportunities for growth by proactively planning campaigns
• Drive and manage the upsell process by working with the Client Services and Strategy Director
• Be the primary point of contact for clients and the voice for them internally
• Maintain a high level of productivity, managing multiple competing priorities
• Identify opportunities for Hype to grow

Requirements

• 3-5 years experience retaining and expanding client accounts
• Demonstrable evidence of success in client services
• Track record of building relationships with senior executives
• Understanding and ability to use data as a lever in sales opportunities
• Passion for working with emerging technologies
• Excellent communication, interpersonal and presentation skills
• Experience in a fast-paced, high growth company
• Highly driven individual with an exemplary work ethic
• Able to function independently and collaboratively
• Passionate about delivering exceptional outcomes for clients

Benefits

• Fully Remote: Work from anywhere!
• Diverse Projects: Work with a variety of clients across Web3
• Travel Budget: Support for work-related travel
• 25 Days PTO: Recharge with paid days off
• Bull Run Bonus: Market performance bonuses