Appointment Setter/Customer Service Representative - Remote

Overview

As an Appointment Setter/Customer Service Representative, you will handle outbound calls to warm leads, manage CRM updates, and provide pre-sales support for an Australian renewable energy company.

In Short

• Work remotely from the Philippines.
• Handle outbound and inbound customer inquiries.
• Schedule appointments for the sales team.
• Update customer information in the CRM.
• Act as a liaison for customers during the pre-sales process.
• Provide feedback to improve sales and marketing efforts.
• Requires excellent English communication skills.
• Experience with CRM tools is preferred.
• Flexible working hours aligned with Australian time zones.
• Long-term growth opportunities available.

Requirements

• Proven experience in appointment setting or customer service.
• Excellent spoken and written English skills.
• Quiet home office setup with reliable internet.
• Experience with CRM tools and virtual phone systems.
• Strong attention to detail and multitasking ability.
• Motivated and proactive team player.

Benefits

• Flexible working environment.
• Training and support from an experienced team.
• Access to modern CRM tools.
• Long-term growth opportunities.