Senior Workforce Management Professional - Remote

Overview

The Senior Workforce Management Professional applies advanced analysis and reporting to develop insights for workforce decision-making, influencing departmental strategy and addressing complex staffing needs.

In Short

• Join a caring community focused on health.
• Develop strategic insights for workforce management.
• Work on moderately complex to complex issues.
• Assess staffing requirements and solutions.
• Make decisions regarding technical approaches.
• Utilize skills in analysis and critical thinking.
• Remote work with occasional office travel.
• 40 hours per week, M-F 8am-5pm EST.
• Compensation includes a bonus incentive plan.
• Competitive benefits for overall well-being.

Requirements

• 5+ years of Workforce Management experience.
• Comprehensive knowledge of Microsoft Office.
• Excellent written and oral communication skills.
• Strong analysis and problem-solving skills.
• Ability to manage multiple tasks with attention to detail.
• Experience with Aspect, NICE/IEX, Blue Pumpkin preferred.
• Bachelor's degree or advanced degree preferred.
• Prior experience in Process or Project Management.
• Strong quantitative and mathematical skills.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Volunteer time off.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.
• Opportunities for personal wellness.