Senior Product Designer II, AI Customer Agent - Remote

Overview

As a Senior Product Designer II on our AI team, you will have the opportunity to shape the future of enterprise AI experiences, co-own significant parts of the product, and work in a flexible environment where you can thrive.

In Short

• Design innovative AI agents for front office teams.
• Work in a collaborative environment with strong autonomy.
• Contribute to product strategy and vision.
• Engage in user-centered design and research.
• Deliver high-quality user flows, wireframes, and prototypes.
• Participate in design critiques and mentor junior designers.
• Shape customer interactions with AI-powered products.
• Thrive in a distributed team environment.
• Embrace a learning-by-doing approach.
• Align with HubSpot’s HEART values.

Requirements

• End-to-end product design experience.
• Portfolio demonstrating complex problem-solving skills.
• Strong communication and collaboration skills.
• Experience in B2B SaaS or AI/ML products.
• Ability to conduct user research and usability testing.
• Proficiency in visual and interaction design principles.
• Experience with CRM or omnichannel tools is a bonus.
• Curiosity and eagerness to learn new technologies.
• Adaptability to evolving requirements and market trends.
• Strong attention to detail and execution capabilities.

Benefits

• Competitive salary range of $161,500 - $258,400 annually.
• Flexible working conditions (remote or office).
• Support for career growth and clear promotion paths.
• Participation in equity plans and bonus opportunities.
• Access to a diverse and inclusive workplace culture.
• Comprehensive benefits package for employee growth.
• Opportunities for mentorship and professional development.
• Engagement in a passionate and diverse UX team.
• Involvement in customer-centered design processes.
• Recognition as a top workplace by various organizations.