Senior Product Designer, Customer-Facing - Remote

Overview

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

In Short

• Dandy is hiring a Senior Product Designer for the Customer-Facing team.
• The role focuses on understanding customer needs and designing seamless experiences.
• Responsibilities include owning the end-to-end user journey and creating innovative design solutions.
• Designing clean, scalable interfaces to enhance efficiency for dental practices.
• Conducting usability testing and iterating designs based on feedback.
• Championing the customer perspective in discussions and design processes.
• Requires 5+ years of product design experience.
• Portfolio showcasing effective storytelling and design outcomes is essential.
• Strong communication and organizational skills are necessary.
• Experience in dental, medical, or healthcare tech is a bonus.

Requirements

• 5+ years of product design experience, including experience owning complex customer-facing flows.
• A portfolio that showcases industry work and effective storytelling.
• Ability to drive strategy for your product area by grounding decisions in deep customer insights.
• Ability to balance business goals, data insights, and user needs.
• Strong understanding of usability testing and applying qualitative and quantitative data.
• Thoughtful about fidelity and time—knowing when to move fast vs. when to invest in polish.
• Excellent communication and organizational skills.

Benefits

• Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits.
• Local benefits packages typically include healthcare, dental, and mental health support.
• Parental planning resources and retirement savings options are available.
• Generous paid time off ensures support for team members.
• Dandy celebrates diversity and is committed to an inclusive culture.