Trilingual Customer Support Agent - Remote

Overview

This is a full-time remote (work-from-home) Customer Support Agent position at HOS247 LLC, where you will provide support to English, Spanish, and Russian-speaking drivers and fleet managers.

In Short

• Full-time remote position
• Support English, Spanish, and Russian-speaking customers
• Identify areas for product/service improvements
• Participate in solutions to increase customer satisfaction
• Desire to grow into upper-level positions
• Must be fluent in English, Spanish, and Russian
• At least 1 year of customer support experience
• Tech-savvy with smartphone/tablet configurations
• Reliable high-speed internet access required
• Familiarity with Helpdesk/CRM software is a plus

Requirements

• Fluent communicator in English, Spanish, and Russian
• 1 year of experience in customer support or sales
• Tech-savvy
• Reliable access to high-speed internet
• Own laptop or desktop computer with headset
• Familiarity with Helpdesk/CRM software is a plus
• Familiarity with trucking/logistics industry is a plus

Benefits

• Work from home
• Opportunity for career growth
• Be part of a growing technology company
• Impact on customer satisfaction and user growth