Remote Customer Support Agent (Dutch Speaker)

Overview

Are you a Dutch speaker looking for a flexible remote opportunity? Blu Selection is excited to offer a fantastic position for a motivated and enthusiastic Remote Customer Support Agent to join our dynamic team, based in beautiful Portugal! We know that exceptional customer service is the cornerstone of a successful business, and in this role, you will be instrumental in assisting our customers with their inquiries from the comfort of your home or any place you choose. Our workplace embraces diversity and encourages a collaborative spirit, ensuring that every team member's unique talents are recognized and valued. If you're ready to provide outstanding service while enjoying the freedom of remote work, Blu Selection is the right fit for you. Join us in creating exceptional customer experiences!

In Short

• Provide excellent customer support via phone, email, and chat in Dutch
• Assist customers in resolving their inquiries and issues promptly
• Utilize support tools to find effective solutions for customer challenges
• Create a positive and welcoming experience for every customer interaction
• Document feedback and customer interactions to help improve our services
• Collaborate with your remote team to enhance overall service delivery
• Support the onboarding process of new team members through knowledge sharing

Requirements

• Fluency in Dutch
• Strong communication skills
• Ability to work independently in a remote environment
• Experience in customer service is a plus
• Problem-solving skills
• Familiarity with support tools and software
• Team player with a collaborative spirit

Benefits

• Flexible remote work environment
• Diverse and inclusive workplace
• Opportunities for professional growth
• Supportive team culture