Client Engagement Advisor - Remote

Overview

We're growing our remote team and currently seeking enthusiastic, people-focused individuals to join us as Client Engagement Advisor. In this role, you'll be the connection point between clients and their travel plans, helping ensure they feel supported, informed, and confident every step of the way.

In Short

• Build strong connections with clients by understanding their travel interests and expectations.
• Help organize and manage trip details such as accommodations, transportation, and activities.
• Keep clients updated on progress, confirmations, and next steps.
• Review available options and provide guidance using approved systems.
• Respond to questions and provide support via email, phone, and online messaging tools.
• Assist with updates or adjustments as plans evolve.
• Maintain organized records and communication logs within internal platforms.
• Participate in onboarding and ongoing development sessions.

Requirements

• Strong communication and relationship-building skills.
• Highly organized with attention to detail.
• Comfortable managing multiple responsibilities independently.
• Familiar with basic computer systems and online tools.
• Reliable internet access.
• Positive, proactive mindset and willingness to learn.
• Must be at least 18 years old.
• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions.

Benefits

• Fully remote position with flexible scheduling options.
• Structured onboarding to set you up for success.
• Continued access to training and professional development.
• Use of industry tools and travel coordination platforms.
• Eligibility for incentive programs and travel-related perks.
• Opportunities to grow into advanced roles within the team.