Key Account Manager - Textiles, Print & Creator Merchandise - Remote

Overview

As a Key Account Manager, you will independently manage our D2C clients, particularly renowned creators and their managements, ensuring that ideas become tangible products.

In Short

• Manage and support creator accounts, developing creative product ideas.
• Coordinate all phases of product development with internal design and external partners.
• Act as a catalyst for product ideas and assist clients in decision-making.
• Maintain communication and ensure clear alignments with clients.
• Document processes and work in a structured manner.
• Fluent in German; good English and Turkish are a plus.
• Experience in project management or customer service, preferably in textiles or e-commerce.
• Strong service orientation and ability to adapt to different client types.
• Proficient in Excel, Slack, and project management tools.
• Work in a hybrid model from Essen or remotely with regular office days.

Requirements

• Fluent in German, good English, Turkish is an advantage.
• Experience in project management, account management, or customer service.
• Strong communication and service-oriented skills.
• Ability to work independently and responsively.
• Familiarity with tools like Excel and Slack.

Benefits

• Engaging projects with exciting creators and strong brands.
• A supportive and uncomplicated team culture.
• High level of responsibility and opportunities for improvement.
• Hybrid work environment with office days in Essen.