Affiliate Support and B2B Payment Specialist - Remote

Overview

We are seeking a motivated and detail-oriented Affiliate Support and B2B Payment Specialist with strong English communication skills to assist our Affiliates team with daily tasks, manage B2B client financial workflows, and ensure accurate reporting and communication.

In Short

• Provide daily support to the Affiliates Assistant with routine tasks.
• Generate reports and ensure timely delivery to clients.
• Accurately record affiliate data in the system and maintain up-to-date records.
• Monitor advance payments for B2B clients and reconcile them with usage.
• Track amounts used and outstanding balances, ensuring data accuracy.
• Act as the primary point of contact for B2B clients regarding financial discrepancies.
• Prepare detailed and accurate reports for both internal review and client delivery.
• Suggest and implement process enhancements to improve efficiency and accuracy.
• Stay updated on best practices and tools for managing affiliate and B2B financial workflows.
• Collaborate with the Affiliates team and other departments to ensure seamless communication and coordination.

Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• At least 2 years of experience in financial operations, client support, or a similar role.
• Experience working with B2B clients or affiliate programs is an advantage.
• Proficiency in MS Excel and financial/accounting software.
• Strong organizational, analytical, and communication skills.
• High attention to detail with the ability to multitask effectively.
• Strong proficiency in English (written and spoken) for client communication.
• Familiarity with advance payment reconciliation and financial reporting is preferred.
• Understanding of affiliate marketing processes is a plus.
• Customer-focused with a proactive approach to problem-solving.

Benefits

• Be a part of a dynamic team driving affiliate success and B2B excellence.
• Opportunity to develop and enhance your skills in financial operations and client management.
• Competitive salary and benefits package.