Senior Account Manager - Remote

Overview

The Senior Account Manager will play a key leadership role in shaping the vision and operational strategy of the Account Management department while ensuring outstanding client satisfaction and growth of the client base.

In Short

• 100% Remote position based in South Africa
• Full-time work schedule from Monday to Friday, 8 am - 5 pm EST
• Monthly compensation range of USD $2,000 - $3,000 based on experience
• Act as the first point of contact for new business leads
• Conduct outbound prospecting and qualify prospects
• Manage assigned client accounts and ensure satisfaction
• Collaborate with leadership on outreach strategies
• Mentor junior team members in the account management team
• Participate in strategic planning sessions
• Develop and document standard operating procedures

Requirements

• Strong sales instincts and relationship-building experience
• Understanding of sales and client workflows
• Experience in account management or related fields
• Ability to mentor and develop team members
• Excellent communication and organizational skills
• Proficiency in using CRM tools and outreach platforms
• Ability to work independently in a remote environment
• Experience in recruitment or staffing industry is a plus
• Familiarity with client service best practices
• Ability to handle multiple accounts and priorities

Benefits

• Flexible working hours
• Opportunity to work in a growing company
• Remote work environment
• Competitive compensation based on performance
• Professional development opportunities
• Supportive team culture
• Access to resources for personal growth
• Performance bonuses
• Health and wellness programs
• Networking opportunities with industry professionals