CRM Campaign Contractor - Remote

Overview

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery.

In Short

• Own the execution of CRM campaigns, ensuring accurate and timely deployment
• Coordinate with copy and creative teams to align on campaign assets
• Pull and segment audiences for lifecycle campaigns
• Set up and QA emails using the Dyspatch email template tool
• Schedule, deploy, and monitor sends for performance and deliverability
• Conduct post-send reporting and highlight learnings or issues
• Maintain flawless QA and campaign accuracy across all touchpoints
• Work closely with the Lifecycle Marketing Managers to ensure alignment on campaign priorities and timelines

Requirements

• 7+ years of experience in direct-to-consumer lifecycle management
• Bachelor’s Degree or equivalent work experience
• Familiarity with CRM platforms and segmentation tools
• Experience with dynamic email tools like Dyspatch is a plus
• Strong attention to detail, ownership, and accountability
• Proficiency in campaign QA and troubleshooting
• The ability to work independently and manage timelines across multiple stakeholders
• Excellent communication skills

Benefits

• Gain hands-on experience in a high-growth company
• Flexible/remote work approach
• Diverse perspectives and strong sense of belonging