Manager of Sales Support & Operations - Remote

Overview

The Manager of Sales Support & Operations will oversee a team of Client Benefit Analysts, ensuring successful execution of high-profile implementations and managing daily operations within the department.

In Short

• Lead a team of 10 Client Benefit Analysts.
• Responsible for hiring, coaching, and performance management.
• Plan and organize daily operations and resource allocation.
• Develop and implement policies and business plans.
• Manage relationships with internal and external stakeholders.
• Support customers during the implementation of sales contracts.
• Monitor and assess team performance for improvements.
• Identify and recommend solutions to operational challenges.
• Ensure compliance with relevant regulations and guidelines.
• Foster a culture of customer satisfaction and loyalty.

Requirements

• Bachelor's Degree in Business or related field.
• 5 years of experience in Healthcare, Insurance, or Sales Operations preferred.
• 3 years in a management or leadership role preferred.
• 1 year experience with Medicare products preferred.
• Strong public speaking and presentation skills.
• Excellent communication and negotiation abilities.
• Critical thinking and problem-solving skills.
• Organizational skills and ability to meet deadlines.
• Creativity and innovation in developing solutions.
• Knowledge of insurance products and terminology.

Benefits

• Competitive salary range from $78,900 to $147,500.
• Opportunities for career advancement.
• Comprehensive health benefits.
• Supportive work environment.
• Access to training and development programs.
• Flexible working arrangements.
• Employee recognition programs.
• Engagement in community service initiatives.
• Work-life balance support.
• Access to company resources and tools.