Integration Onboarding Specialist - Remote

Overview

The Integration Onboarding Specialist plays a critical role in accelerating customer adoption by resolving option mapping challenges between Higharc Studio and external ERP & CRM systems. You will work to ensure clean, accurate option data is entered into Higharc Studio, enabling builders to confidently price, configure, and sell homes.

In Short

• Execute the option mapping strategy provided by Implementation Leads and Solutions Consultants.
• Review ERP export files (e.g., CSV) to identify options that do not align with Higharc Studio formats.
• Accurately recreate or re-map options into Higharc Studio to ensure pricing and configuration are correct.
• Maintain meticulous records of mappings completed and any issues encountered.
• Conduct testing of mapped resources.
• Collaborate with internal teams to resolve data discrepancies and improve mapping efficiency.
• Assist with drafting work or ERP integration operations support when mapping needs are lower.

Requirements

• 2+ years of experience in homebuilding: estimating, architectural drafting, data entry, ERP support, or similar technical roles.
• High attention to detail and strong task ownership.
• Comfort working in tools like CSV files, databases, or browser-based design/configuration software.
• Ability to work independently and manage repetitive tasks with consistency.
• Bonus: Experience with Higharc Studio, Showroom, or Higharc Config.

Benefits

• Flexible hours to support work-life balance.
• Competitive salaries with significant equity.
• Comprehensive medical, dental, and vision coverage.
• Unlimited PTO and meaningful maternity/paternity leave.
• Short and long-term disability plans and a 401K.
• Stipend to create an ideal home office.