Care Manager, Bilingual Fujianese - Remote

Overview

The Care Manager plans and manages behavioral and/or physical care with members and works collaboratively with them, their supports, providers, and health care team members. The Care Manager is responsible for applying care management principles when engaging members and addressing coordination of their health care services to provide an excellent member experience, address barriers, and improve their health outcomes.

In Short

• Advocates, informs, and educates beneficiaries on services and health benefits.
• Conducts assessments to identify barriers and opportunities for intervention.
• Develops care plans that align with physician’s treatment plans.
• Generates referrals to providers and community resources.
• Liaises between service providers to ensure coordinated care.
• Coordinates with the multi-disciplinary health care team.
• Evaluates service authorizations for alignment with care plans.
• Documents encounters with providers and updates care plans.
• Handles occasional overtime as necessary.
• Additional duties as assigned.

Requirements

• NYS RN or LCSW or LMSW (any state) required.
• 3 years of work experience in a mental/behavioral health setting.
• 1 year of pediatric clinical experience for PEDS positions.
• Fluency in Fujianese preferred.
• Strong interpersonal and assessment skills.
• Experience managing member information in a shared network.
• Ability to manage large caseloads effectively.
• Proficient in Microsoft Excel and electronic documentation systems.

Benefits

• Medical, dental, and vision coverage.
• Incentive and recognition programs.
• Life insurance and 401k contributions.
• Competitive compensation package.
• Opportunities for professional growth.