Telehealth Patient Care Advocate - Remote

Overview

As a Telehealth Patient Care Advocate, you will play a crucial role in shaping the patient experience and ensuring patient safety within a remote healthcare setting.

In Short

• Fully remote position available from various states.
• Be the first line of contact for patient inquiries.
• Respond to patient questions and provide support.
• Triaging medical questions and escalating concerns.
• Work closely with clinical operations team.
• Part-time or full-time status with flexible shifts.
• Compensation at $29.50/hour or $60k/year.
• 2-4 shifts per week, including weekends.
• Commitment to reproductive justice and patient care.
• Ideal candidates have experience in abortion care.

Requirements

• High School Diploma required; Bachelor’s degree preferred.
• 2+ years of experience in care coordination or customer service.
• Experience coordinating with healthcare professionals.
• Exceptional communication and active listening skills.
• Ability to work in a fast-paced environment.
• Excellent time-management and problem-solving skills.
• Proficient with web-based applications.
• Respectful communication with patients and team members.

Benefits

• Work from the comfort of your home.
• Flexible scheduling options.
• Opportunity to make a significant impact in patient care.
• Supportive team environment.
• Focus on reproductive health and justice.