Working Student in Customer Service (m/f/d) - Remote

Overview

As a rapidly growing Pet Nutrition startup, we have a clear mission: to enable as many dogs as possible to live long, happy lives. We are setting new standards in the pet care world – and you can be a part of it!

In Short

• Join a dynamic team aiming to revolutionize the industry.
• Support the Customer Service Lead with various inquiries.
• Be the first point of contact for our community via WhatsApp.
• Coordinate complex inquiries with the team for quick solutions.
• Handle returns and ensure credits are processed correctly.
• Assist with customer data management and evaluations.
• Study veterinary medicine and have approximately 20 hours per week available.
• Passionate about holistic dog nutrition and health.
• Enjoy working with people and finding individual solutions.
• Structured and proactive in your approach.

Requirements

• Studying veterinary medicine.
• Flexible working hours to accommodate studies.
• Strong interest in holistic dog nutrition and health.
• Enjoy working with people and solving problems.
• Ability to prioritize tasks effectively.
• Self-motivated and proactive.
• Love for dogs is a plus.

Benefits

• Work on projects that truly interest you and take on responsibility from day one.
• Open and honest communication with no endless hierarchies.
• Flexibility to work either in our office in Frankfurt or remotely.
• Individual training budget for personal and professional development.
• Access to corporate benefits and wellness programs.
• Free pet food for your furry friends.