Client Management Professional in Digital Assets - Remote

Overview

Hex Trust is seeking a motivated and sales-oriented professional with a strong background in crypto or financial services to join our Client Management team. In this role, you will manage a portfolio of institutional clients, driving growth within both the client accounts and the broader ecosystem while enhancing client experiences.

In Short

• Develop strategic account planning to cultivate strong, profitable relationships.
• Build enduring relationships with clients, becoming their primary point of contact.
• Oversee the entire client relationship across custody, trading, staking, and financing.
• Coordinate with internal teams for timely client onboarding and support.
• Advocate for clients internally and represent their interests.
• Enhance processes and increase team efficiency through improvement projects.
• Work outside of business hours to ensure client satisfaction.
• Engage with influential institutional players in the industry.
• Drive growth and build lasting client relationships.
• Make a significant impact in a dynamic industry.

Requirements

• Strong background in crypto or financial services.
• High emotional intelligence and passion for account planning.
• Detail-oriented with a proactive approach.
• Ability to thrive in a fast-paced environment.
• Team-oriented with a positive attitude.
• Willingness to go the extra mile for clients.

Benefits

• Opportunity to engage with influential institutional players.
• Dynamic work environment in the digital assets industry.
• Potential for professional growth and development.