User Enablement Manager - Remote

Overview

The User Enablement Manager will lead efforts to ensure successful transition and adoption of the new Enterprise Browser product among end users and internal teams.

In Short

• Design and implement onboarding journeys for new users.
• Create scalable training materials including guides and videos.
• Partner with internal teams to identify common user challenges.
• Develop a repeatable enablement framework for clients.
• Own and refine onboarding documentation and resource hubs.
• Track success metrics like adoption rate and time to value.
• 7+ years of experience in user onboarding or customer training.
• Strong communication skills to simplify complex concepts.
• A user-first mindset with interest in helping others.
• Experience in building internal training programs is a bonus.

Requirements

• 7+ years in user onboarding, customer training, or enablement.
• Deep understanding of SaaS products.
• Strong communication skills.
• Ability to create engaging training materials.
• Interest in cross-functional collaboration.
• Bonus: Experience in building training programs.

Benefits

• Generous Paid Time Off and Holidays.
• Comprehensive Health Insurance.
• Paid Parental Leave.
• Financial Well-Being Plans.
• Stock Options.
• Professional Development Courses.
• Employee Resource Groups.