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Product Implementation Manager - Billing and RCM Applications - Remote

Posted 3 weeks ago
Project Management
Full Time
USA

Overview

The Product Implementation Manager will oversee the implementation of billing and revenue cycle management applications for Ambulatory Surgery Centers, ensuring client engagement and successful project completion.

In Short

  • Manage implementations from start to finish for ASC software.
  • Act as the primary contact for clients during the implementation process.
  • Facilitate training sessions for end users and super users.
  • Maintain project tracking materials and communicate project dependencies.
  • Travel to client sites for assessments and go-live support.
  • Develop training content and documentation.
  • Analyze client challenges and provide best practice recommendations.
  • Support clients through all project phases.
  • Collaborate with internal departments to improve processes.
  • Adhere to company policies and maintain professionalism.

Requirements

  • Bachelor's degree preferred.
  • Proficient in MS Office.
  • Experience in healthcare or ambulatory surgery centers preferred.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks in a dynamic environment.
  • Experience with SaaS solutions and user training preferred.
  • Willingness to travel up to 50%.

Benefits

  • Remote work environment.
  • Health benefits paid for employee.
  • Flexible Paid Time Off Policy.
  • 11 company holidays per year.
  • Paid parental leave.
  • 401K with matching contributions.
  • Learning and development allowance.
  • A diverse, inclusive, and fun team!
Healthcare Systems and Technologies logo

Healthcare Systems and Technologies

Healthcare Systems and Technologies (HST Pathways) is dedicated to transforming healthcare through innovative software solutions designed for surgery centers. Their comprehensive suite of applications enhances the entire case lifecycle, from scheduling and care coordination to clinical documentation and revenue cycle management. Backed by Bain Capital, HST Pathways is the fastest-growing ASC software company, serving over 1,600 clients with ambitious plans to significantly expand their offerings. The company values exceptional customer service, collaboration, and continuous learning, fostering a diverse and inclusive work environment where employees are encouraged to innovate and contribute to a new model of healthcare delivery.

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