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Product Implementation Manager - Billing and RCM Applications - Remote

Posted 3 weeks ago
Healthcare Systems and Technologies logo

Healthcare Systems and Technologies

Project Management
Full Time
USA

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Overview

The Product Implementation Manager will oversee the implementation of billing and revenue cycle management applications for Ambulatory Surgery Centers, ensuring client engagement and successful project completion.

In Short

  • Manage implementations from start to finish for ASC software.
  • Act as the primary contact for clients during the implementation process.
  • Facilitate training sessions for end users and super users.
  • Maintain project tracking materials and communicate project dependencies.
  • Travel to client sites for assessments and go-live support.
  • Develop training content and documentation.
  • Analyze client challenges and provide best practice recommendations.
  • Support clients through all project phases.
  • Collaborate with internal departments to improve processes.
  • Adhere to company policies and maintain professionalism.

Requirements

  • Bachelor's degree preferred.
  • Proficient in MS Office.
  • Experience in healthcare or ambulatory surgery centers preferred.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks in a dynamic environment.
  • Experience with SaaS solutions and user training preferred.
  • Willingness to travel up to 50%.

Benefits

  • Remote work environment.
  • Health benefits paid for employee.
  • Flexible Paid Time Off Policy.
  • 11 company holidays per year.
  • Paid parental leave.
  • 401K with matching contributions.
  • Learning and development allowance.
  • A diverse, inclusive, and fun team!

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