Product Implementation Manager - Billing and RCM Applications - Remote

Overview

The Product Implementation Manager will oversee the implementation of billing and revenue cycle management applications for Ambulatory Surgery Centers, ensuring client engagement and successful project completion.

In Short

• Manage implementations from start to finish for ASC software.
• Act as the primary contact for clients during the implementation process.
• Facilitate training sessions for end users and super users.
• Maintain project tracking materials and communicate project dependencies.
• Travel to client sites for assessments and go-live support.
• Develop training content and documentation.
• Analyze client challenges and provide best practice recommendations.
• Support clients through all project phases.
• Collaborate with internal departments to improve processes.
• Adhere to company policies and maintain professionalism.

Requirements

• Bachelor's degree preferred.
• Proficient in MS Office.
• Experience in healthcare or ambulatory surgery centers preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a dynamic environment.
• Experience with SaaS solutions and user training preferred.
• Willingness to travel up to 50%.

Benefits

• Remote work environment.
• Health benefits paid for employee.
• Flexible Paid Time Off Policy.
• 11 company holidays per year.
• Paid parental leave.
• 401K with matching contributions.
• Learning and development allowance.
• A diverse, inclusive, and fun team!