Collection Representative - Remote

Overview

This is a fully remote position for a Collection Representative who will help consumers resolve outstanding medical balances while earning uncapped income based on performance.

In Short

• Fully remote position available for residents of specific states.
• Uncapped earnings with a performance-driven compensation model.
• Handle high-volume calls to negotiate payment arrangements.
• Meet and exceed performance metrics consistently.
• Work in a professional environment that rewards effort.
• Comprehensive training provided with a focus on compliance and negotiation.
• Clear career growth opportunities based on performance.
• Benefits include paid medical insurance and generous PTO.
• Must have a private office space for remote work.
• Scheduled work hours are Monday to Friday, full-time.

Requirements

• High School Diploma or equivalent required.
• Ability to communicate clearly and professionally.
• Proficiency in navigating multiple computer applications.
• Self-motivated with a commitment to success.
• Ability to handle sensitive consumer information confidentially.
• Must be reliable and punctual.
• Willingness to obtain Professional Collections Specialist certification.
• Strong negotiation and objection-handling skills.
• Ability to multitask effectively during calls.
• Clear background check required.

Benefits

• Paid medical insurance with personalized plan selection assistance.
• Company provided Short-Term Disability and Life Insurance.
• Optional Dental, Vision, and Long-Term Disability insurance.
• Generous PTO plus holidays and make-up time.
• 401(k) with optional annual discretionary bonus deposits.
• Company-provided equipment for remote work.
• Access to employee discount programs.