Collection Representative - Remote

Overview

The Collection Representative role is a fully remote position aimed at individuals who are competitive and motivated by unlimited earning potential. Candidates will assist consumers in resolving outstanding medical balances with professionalism and respect.

In Short

• Handle high-volume outbound and inbound calls.
• Negotiate payment arrangements.
• Meet and exceed performance metrics.
• Maintain accurate documentation.
• Build trust through active listening and communication.
• Work in a structured, full-time schedule.
• Earn uncapped income based on performance.
• Participate in a comprehensive training program.
• Work remotely with a dedicated office space.
• Achieve a clear path to career growth.

Requirements

• Excellent verbal and written communication skills.
• Able to navigate multiple computer applications.
• Strong negotiation skills.
• Reliable and punctual.
• Professional judgment and confidentiality.
• High School Diploma or equivalent required.
• Self-motivated and goal-oriented.
• Willingness to obtain Professional Collections Specialist certification.
• Ability to complete company training program.
• Clear background check.

Benefits

• Paid medical insurance.
• 401(k) with annual discretionary bonus.
• Generous PTO and holidays.
• Company-provided equipment.
• Employee discount program.
• Short-Term Disability and Life Insurance.
• Training compensation during the training period.
• Flexible work schedule options.
• Career growth opportunities.
• Performance-based incentives.