Monitoring Analyst - Remote

Overview

The Monitoring Analyst plays a critical role in the continuous oversight and analysis of our organizations IT systems, network infrastructure, and/or security environments.

In Short

• Real-time monitoring of IT systems and networks.
• Identify and escalate incidents.
• Analyze events and provide remediation recommendations.
• Generate performance reports.
• Collaborate with IT and Security teams.
• Document monitoring procedures and incidents.
• Recommend improvements to monitoring processes.
• Ensure compliance with policies and standards.
• Work in a fast-paced environment.
• Maintain attention to detail in analysis.

Requirements

• Bachelor's degree in IT, Computer Science, Cybersecurity, or related field.
• 1-2 years of experience in monitoring or IT operations.
• Familiarity with monitoring tools like Splunk or Nagios.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work in a 24/7 operational environment.

Benefits

• Health, dental, and vision insurance.
• 401(k) plan.
• Paid time off (PTO) and holidays.
• Flexible/remote work options.
• Tuition reimbursement and professional development.
• Employee Assistance Program (EAP).
• Life and disability insurance.
• Wellness programs.