Enrollment Team Lead - Remote

Overview

The Enrollment Team Lead is responsible for overseeing production for all lines of business at HealthAxis, monitoring employee performance, and assisting in hiring and onboarding new staff.

In Short

• Oversee front line staff to ensure production deadlines are met.
• Develop metrics for trending and root cause identification.
• Assist with new employee onboarding and corrective action plans.
• Ensure compliance with CMS, Federal, and State Rules and Regulations.
• Update Job Aides and Policies & Procedures as needed.
• Conduct weekly staff meetings in the absence of the Supervisor.
• Provide excellent customer service to internal and external stakeholders.
• Report and review production activity and status updates.
• Prepare and submit audit data accurately and timely.
• Maintain compliance with HIPAA and other regulatory standards.

Requirements

• Associate’s degree in Healthcare Administration or related field required; Bachelor’s preferred.
• 3-5 years of experience in healthcare enrollment or related field required.
• 1-2 years of experience in a leadership role required.
• Proficiency in enrollment systems and claims processing software.
• Knowledge of Medicaid, Medicare, ACA, and managed care plans.

Benefits

• Innovative work environment.
• People-first approach.
• Opportunity for professional growth.
• Supportive team culture.