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Enrollment Specialist Team Lead - Remote

Posted 30 weeks ago
Customer Service
Full Time
Worldwide
$65,000/year

Overview

As an Enrollment Specialist Team Lead at Thyme Care, you will manage and coach a team to enhance the cancer care experience for patients and their families.

In Short

  • Manage and coach a team of Enrollment Specialists.
  • Run daily team meetings and weekly individual 1:1s.
  • Provide coaching and training to improve performance.
  • Handle day-to-day HR tasks.
  • Plan patient outreach priorities.
  • Identify opportunities for improved workflows.
  • Provide queue oversight and data clean-up.
  • Conduct direct patient outreach and enrollment.

Requirements

  • 3+ years of experience in patient enrollment.
  • Experience managing people.
  • Comfort with technology and data tools.
  • Effective listening and communication skills.
  • Ability to work in a remote role.

Benefits

  • Competitive salary and equity options.
  • Inclusive company culture.
  • Opportunities for professional growth.
Thyme Care logo

Thyme Care

Thyme Care is a pioneering cancer care navigation company dedicated to transforming the healthcare journey for cancer patients and their families. With a mission to provide fast access to high-quality care and personalized support, Thyme Care aims to redefine the cancer care experience through a technology-driven and provider-centric model. The company is committed to innovation and building a diverse team of problem solvers to enhance care delivery and improve patient outcomes. Thyme Care values transparency, collaboration, and inclusivity, striving to create a culture that reflects the diverse perspectives of the individuals it serves.

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